Frequently asked questions.

What tier of HubSpot do I need to use First Touch?

First Touch works with all HubSpot Hubs, including the Free CRM. You do not need an Enterprise or Pro subscription to get started. Simply sign up and integrate First Touch to immediately start logging activity and triggering LinkedIn outreach directly from your existing HubSpot environment.

What makes First Touch different from tools like HeyReach or Dripify?

While competitors rely on "spray and pray" tactics that force you into siloed external apps and fragile Zapier syncs, First Touch lives directly inside your HubSpot workflow builder. You can drag and drop LinkedIn actions exactly like you trigger emails, allowing for true multi-channel orchestration and unified sequences rather than disconnected outreach.

Is using First Touch safe for my team?

Yes, First Touch is built for safety through our native integration and human-in-the-loop governance. We are SOC 2 certified and provide "Human-in-the-Loop" workflows, allowing reps to approve drafts rather than relying only on full automation. To keep your accounts secure, we also include a strict warming process.

Does First Touch work if I don't have Sales Navigator or a premium account?

Yes, First Touch works with both free LinkedIn profiles and Sales Nav licenses. However, inMails can only be sent if your account has inMail credits.

Do I need any third party tools to run LinkedIn actions with First Touch?

No, as long as you have HubSpot integrated, you don't need any third party tools to enrich LinkedIn URLs, do research, find emails / mobile numbers, trigger actions, or log activity. We do offer the ability to upload CSVs if you'd prefer to upload target lists.

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