Privacy Policy

July 4, 2024

First Touch Privacy Policy

1. Introduction

First Touch provides artificial intelligence-powered sales tools to generate more personalized prospect outreach. This Privacy Policy describes how First Touch collects, uses, and discloses personal information through our website, browser extensions, mobile applications, and related services (collectively “Services”).If you do not agree with this Privacy Policy, you should not access or use our Services.

2. Information We Collect

2.1 Prospect and Company Data: First Touch accesses and processes prospect and company data to generate personalized sales outreach on your behalf. This may include full name, job title, employer, location, contact information, employment history, interests, social media profiles, and other relevant details.
2.2 User Account Information: We collect your name, email, phone number, company, and role when you create a First Touch account. For purchases, our payment processor collects payment details which we do not retain. We also collect usage data to improve our services.
2.3 Third Party Integrations: Integrating with tools like CRM, email, and calendars allows First Touch to access prospect data to provide our services and analytics. We only access the minimum data needed.
2.5 Email access: First Touch has access to track email replies only from First Touch assisted emails. We do not have access to your historical emails and cannot read your inbox. These emails are anonymized and encrypted for analysis and never saved.

First Touch's use and transfer to any other app of information received from Google APIs will adhere to
Google API Services User Data Policy, including the Limited Use requirements. This specifically includes not using any personal data to develop, improve, or train generalized AI and/or ML models.

2.6 Cookies and Tracking: First Touch uses cookies, pixels, and related technologies to recognize you and customize your experience. See our Cookie Policy for details.

3. How We Use Information

We use information to: Provide our services, Customize and improve user experience, Communicate with users, Marketing and advertising, Comply with legal obligations.

4. Information Sharing

We may share information with: Service providers under legal contract, Our customers as part of our services, Law enforcement as required by law.

5. Managing Your Information

You can access and update account information through your account dashboard. To review, update, or delete your data, please email info@firsttouch.com.

6. Data Retention

We retain personal information only as long as we have a business need, to meet legal requirements, or upon your request to delete it.

7. Security

First Touch uses physical, technical, and administrative safeguards to protect your data. However, no method of transmission or storage is 100% secure.

8. Your Rights

Residents of certain jurisdictions may have specific rights over their personal data. These may include rights of access, rectification, erasure, restriction, objection, portability, and withdrawing consent. Contact us to make a request.

9. International Transfers

First Touch may transfer your data globally using appropriate safeguards.

10. Children’s Privacy

Our Services are not directed to children under 18 and we do not knowingly collect personal information from children.

12. Mobile terms of service

The First Touch mobile message service (the "Service") is operated by First Touch (“First Touch”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to First Touch’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of First Touch through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with First Touch. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18888946690 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other First Touch mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18888946690 or email info@firsttouch.ai.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applica


12. Changes to this Policy

We may occasionally amend this Privacy Policy.
We encourage you to periodically review this page for updates.

Contact Us: If you have questions about our privacy practices, please email us at info@firsttouch.com or write to us at:

First Touch LLC
453 Gilbert Ave.
Dallas, TX 75219
First Touch