Last updated: May 12, 2026
These Partner Program Terms of Service ("Terms") govern your participation in the FirstTouch Partner Program (the "Program") operated by First Touch Inc., a Delaware corporation ("FirstTouch," "we," "us," or "our"). By enrolling in the Program, registering through our partner platform, clicking through these Terms, or referring any prospect to FirstTouch, you ("Partner" or "you") agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "Partner" refers to that entity. If you do not have such authority, you may not enroll in the Program.
"Affiliate Link" means a unique tracking URL or other tracking mechanism provided to Partner through Reditus and used to track referrals to FirstTouch.
"Customer" means a prospect that becomes a paying subscriber to a FirstTouch Subscription as a result of a Qualified Referral.
"Net Seat Revenue" means subscription seat fees actually received by FirstTouch from a Customer in U.S. dollars, excluding taxes, refunds, chargebacks, discounts, credits, write-offs, credit purchases, top-ups, consumption-based fees, professional services, implementation fees, onboarding fees, usage overages, and third-party pass-through charges.
"Qualified Referral" has the meaning set forth in Section 4.
"Reditus" means the third-party partner and affiliate platform FirstTouch uses to administer the Program.
"Subscription" means a paid subscription to FirstTouch's products and services on a seat-based pricing plan.
2.1 Enrollment. Partner enrolls in the Program by completing FirstTouch's onboarding flow through Reditus, accepting these Terms, and providing valid tax and payment information. FirstTouch may accept, reject, suspend, or revoke Partner's enrollment at any time, in its sole discretion, with or without cause.
2.2 Authority. Partner represents and warrants that it has full authority to enter into these Terms, that its participation in the Program will not violate any other agreement or applicable law, and that all information it provides during enrollment is accurate and current.
2.3 No Existing Relationship. Partner may not enroll if Partner, or any of Partner's affiliated entities, is a current FirstTouch customer or was a FirstTouch customer within the prior twelve (12) months.
The Program uses Reditus for referral tracking and attribution. Partner must use the Affiliate Link or other Reditus-approved tracking mechanism provided by FirstTouch. FirstTouch does not accept manual lead submissions, manual deal registrations, spreadsheet uploads, email submissions, CRM exports, or after-the-fact attribution requests.
FirstTouch's determination of referral eligibility, attribution, commission base, and commission amount is final and binding. Reditus records, together with FirstTouch's billing and CRM records, are the primary records used to determine referral attribution, eligibility, commission amounts, and payout status.
Partner is responsible for complying with Reditus's applicable terms, policies, onboarding requirements, and payment requirements. FirstTouch is not responsible for tracking failures caused by browser settings, ad blockers, privacy tools, disabled cookies, device changes, Reditus outages, Partner's failure to use the correct tracking link or mechanism, or any other issue outside FirstTouch's reasonable control.
4.1 Qualified Referral. A prospect becomes a "Qualified Referral" only when: (a) Partner has earned attribution through Reditus under Section 3; (b) the prospect signs up for or enters into a paid Subscription with FirstTouch; and (c) FirstTouch has actually received payment from the Customer for the Subscription. Failed payments, declined cards, unpaid invoices, free trials, credits, and unpaid usage do not generate commission.
4.2 Excluded Prospects. No commission is payable, and no prospect will be deemed a Qualified Referral, where the prospect:
5.1 Standard Commission. For each Qualified Referral, FirstTouch will pay Partner a commission equal to twenty percent (20%) of Net Seat Revenue received from the Customer, unless FirstTouch and Partner agree in writing to a different commission rate.
5.2 Commission Duration. Partner may earn commission on a Qualified Referral for up to thirteen (13) months from the date the Customer's paid Subscription begins, provided that the Customer remains active and FirstTouch continues to receive payment for the Subscription. No commission is payable for any period after the thirteen (13) month commission period ends.
5.3 Commission Base. Commission is calculated only on Net Seat Revenue actually received by FirstTouch. No commission is payable on taxes, refunds, chargebacks, discounts, credits, write-offs, credit purchases, top-ups, consumption-based fees, professional services, implementation fees, onboarding fees, usage overages, third-party pass-through charges, or other excluded amounts.
5.4 Discount Stacking. Commission is calculated on the post-discount, post-credit amount actually received by FirstTouch. If FirstTouch grants a Customer a discount, credit, concession, or write-off, the commission base is reduced accordingly. FirstTouch has complete discretion to set prices, grant discounts, issue credits, approve promotions, and modify pricing without creating any additional commission obligation.
5.5 Refunds and Chargebacks. If FirstTouch refunds, credits, or charges back any portion of a Customer payment, any commission previously paid on that portion may be deducted from Partner's next payout or, where no future payouts are reasonably expected, invoiced to Partner and payable within thirty (30) days.
5.6 No Other Rights. Partner has no right to any payment, revenue share, equity, ownership interest, customer relationship, renewal commission, expansion commission, professional-services fee, or other compensation except the commissions expressly described in these Terms.
6.1 Payout Schedule. Commissions are calculated monthly. Commissions attributable to Customer payments actually received by FirstTouch in a calendar month will be paid on a net sixty (60) basis, meaning payment will be issued within sixty (60) days after the end of that calendar month, subject to the minimum threshold, Reditus processing timelines, valid tax and payment information, and Partner's compliance with these Terms.
6.2 Minimum Threshold. Commissions accrue, and payment is issued only when Partner's accrued unpaid balance equals or exceeds US $250. Balances below the threshold roll over to the following month until the threshold is met.
6.3 Payment Mechanics. Payments are processed through Reditus or another payment method designated by FirstTouch. Partner is responsible for maintaining accurate tax, banking, PayPal, or other payment information and for any bank fees, currency conversion costs, platform fees, or other charges deducted from payouts.
6.4 Currency. All amounts are stated and paid in U.S. dollars unless FirstTouch specifies otherwise.
6.5 Taxes. Partner is solely responsible for all income, employment, withholding, sales, use, value-added, and other taxes on commissions earned. Partner must provide a current IRS Form W-9 for U.S. partners or W-8BEN/W-8BEN-E for non-U.S. partners before FirstTouch is obligated to issue payment. FirstTouch may issue Form 1099 or equivalent reporting where required by law.
6.6 Disputes. Partner must notify FirstTouch in writing of any dispute regarding a commission calculation within sixty (60) days after payout. After that period, the calculation is deemed accepted.
7.1 Term. These Terms begin on the date Partner enrolls and continue until terminated under this Section 7.
7.2 Termination for Convenience. Either party may terminate Partner's participation in the Program for any reason on thirty (30) days' written notice, including by email.
7.3 Termination for Cause. FirstTouch may terminate Partner's participation immediately upon notice if Partner materially breaches these Terms, engages in fraud, misrepresentation, illegal conduct, prohibited promotional activity, spam, cookie stuffing, or conduct that FirstTouch reasonably determines may harm FirstTouch's brand, customers, prospects, or business.
7.4 Survival of Commissions. After termination, Partner may continue to receive commissions on Qualified Referrals that became Customers before termination only for the remaining portion of the applicable thirteen (13) month commission period and only in accordance with Section 5, unless Partner was terminated for cause. If Partner is terminated for cause, all rights to future commissions terminate immediately.
7.5 Effect of Termination. Upon termination, Partner shall stop using FirstTouch's name, marks, Affiliate Link, and marketing assets; remove FirstTouch branding from Partner's channels; and stop holding itself out as a FirstTouch partner. Sections 5.5, 5.6, 6, 7.4, 8, 9, 10, 11, 12, 13, 14, 15, and 16 survive termination.
Partner agrees to comply with the following requirements at all times.
8.1 Brand-Term Restriction. Partner shall not bid on, purchase, or otherwise use the keywords "FirstTouch," "First Touch," "firsttouch.com," "firsttouch.ai," or any close variant or misspelling, or any FirstTouch trademark, in any paid search, display, or social advertising on Google, Bing, Meta, LinkedIn, X, or any other platform. This restriction includes combinations of FirstTouch's brand with terms such as "discount," "coupon," "promo," "deal," "sale," or "review."
8.2 No Direct Linking from Ads. Partner shall not direct paid traffic from any advertisement straight to firsttouch.com or any FirstTouch domain. All paid promotion must route through Partner's own owned web properties first.
8.3 Compliance with Law. Partner shall comply with all applicable laws and regulations, including the CAN-SPAM Act, Telephone Consumer Protection Act, General Data Protection Regulation, California Consumer Privacy Act, FTC endorsement and testimonial guidelines, and all applicable sanctions programs and export-control restrictions.
8.4 FTC Disclosure. Partner shall include clear and conspicuous "#ad," "Sponsored," "Affiliate," or similar disclosure on paid promotion, sponsored content, or social-media posts promoting FirstTouch.
8.5 No Misrepresentation. Partner shall not make representations or warranties about FirstTouch, its products, or its services beyond FirstTouch's then-current official marketing materials. Partner shall not fabricate testimonials or case studies, make false performance, ROI, or feature claims, or imply any partnership, endorsement, or affiliation beyond participation in this Program.
8.6 Prohibited Channels. Partner shall not promote FirstTouch on any website, channel, or property that contains or facilitates pornographic or sexually explicit content, hate speech, harassment, illegal goods or services, weapons, gambling, deceptive or misleading content, fake news, malicious software, or content that infringes any third party's rights.
8.7 No Spam, No Cookie Stuffing. Partner shall not engage in spam, unsolicited commercial messaging, link farms, cookie stuffing, fraudulent click activity, forced clicks, unauthorized redirects, or any other deceptive practice intended to inflate referrals or commissions.
8.8 No Self-Referrals. Partner shall not use Partner's own Affiliate Link or any Reditus tracking mechanism to refer Partner itself, employees of Partner, any affiliated entity of Partner, or any entity sharing billing information, payment information, ownership, or control with Partner.
8.9 No Link Manipulation or Cloaking. Partner shall not manipulate, modify, cloak, mask, or redirect Affiliate Links or referring URL information in a way that obscures the source of traffic or interferes with accurate Reditus tracking.
8.10 No Intercepting Technology. Partner shall not promote FirstTouch through browser extensions, toolbars, plug-ins, software downloads, pop-ups, forced clicks, fake buttons, or other technology that intercepts, diverts, or redirects traffic or attribution.
8.11 Messaging Restrictions. Partner shall not send Affiliate Links or Program-related marketing messages by SMS, text message, autodialed call, prerecorded call, or similar channel without FirstTouch's prior written approval and Partner's full compliance with applicable law.
8.12 No Unauthorized Offers. Partner shall not offer coupons, discounts, bonuses, rebates, incentives, free trials, promo codes, or other promotional offers for FirstTouch unless expressly authorized by FirstTouch in writing.
8.13 No Sub-Affiliate Networks. Partner shall not promote FirstTouch through any sub-affiliate network, affiliate marketplace, paid traffic arbitrage network, or other third-party distribution network unless expressly authorized by FirstTouch in writing.
8.14 No Impersonation or Site Copying. Partner shall not impersonate FirstTouch, copy or mirror the look and feel of FirstTouch's websites, frame FirstTouch's websites, create confusion about whether Partner's channel is owned or operated by FirstTouch, or imply that Partner is an employee, agent, or authorized representative of FirstTouch.
8.15 Records and Audit. Partner shall maintain reasonable records of Program-related activity for two (2) years after the activity. FirstTouch may, on reasonable notice, audit those records to verify compliance.
9.1 Limited License. Subject to Partner's compliance with these Terms, FirstTouch grants Partner a non-exclusive, non-transferable, non-sublicensable, royalty-free, revocable license to use FirstTouch's name, logo, and approved marketing assets solely to promote Qualified Referrals to FirstTouch under the Program.
9.2 Brand Guidelines. Partner shall use FirstTouch marks only in accordance with FirstTouch's brand guidelines, as updated from time to time. Partner shall not modify the marks, use them in a disparaging or misleading manner, register any domain, social handle, or trademark containing FirstTouch marks or confusingly similar terms, or imply any endorsement or partnership beyond participation in this Program.
9.3 Goodwill. All goodwill arising from Partner's use of FirstTouch marks inures to FirstTouch. Upon termination, all rights to use FirstTouch marks immediately revoke.
9.4 Reciprocal Use. Partner grants FirstTouch a non-exclusive, royalty-free license to use Partner's name and logo on FirstTouch's partner page, in marketing materials, and in case studies, subject to Partner's reasonable brand guidelines if provided in writing.
10.1 Confidential Information. "Confidential Information" means any non-public information disclosed by FirstTouch to Partner in connection with the Program, including pipeline data, pricing, product roadmap, commission structures other than Partner's own, customer information, and prospect information.
10.2 Obligations. Partner shall use Confidential Information solely for purposes of the Program, protect it with at least reasonable care, and not disclose it to any third party except to employees, contractors, or advisors with a need to know who are bound by confidentiality obligations no less restrictive than these Terms.
10.3 Exclusions. Confidentiality obligations do not apply to information that is or becomes publicly known without breach of these Terms, is independently developed without use of Confidential Information, is rightfully obtained from a third party without confidentiality obligations, or is required to be disclosed by law with prior notice to FirstTouch where practicable.
11.1 Independent Contractor. Partner is an independent contractor. Nothing in these Terms creates any employment, agency, partnership, joint venture, or franchise relationship. Neither party has authority to bind the other.
11.2 No Exclusivity. Partner may refer prospects to other vendors, including competitors of FirstTouch. FirstTouch may admit additional partners, sell directly to any prospect, and modify or terminate the Program in whole or in part at any time.
12.1 Disclaimer. The Program and FirstTouch's products and services are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement. FirstTouch makes no representation or warranty regarding the amount of commissions, if any, that Partner may earn.
12.2 Limitation of Liability. Except for either party's indemnification obligations under Section 13 or Partner's breach of Section 8 or Section 10, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, arising out of or relating to these Terms or the Program, even if advised of the possibility of such damages.
12.3 Cap. Except for Partner's breach of Section 8 or Section 10, each party's aggregate liability arising out of or relating to these Terms will not exceed the greater of: (a) the total commissions paid or payable to Partner in the twelve (12) months preceding the event giving rise to the claim; or (b) US $10,000.
13.1 By Partner. Partner shall defend, indemnify, and hold harmless FirstTouch and its officers, directors, employees, and affiliates against any third-party claim arising out of or related to Partner's breach of these Terms, Partner's promotional activities, Partner's content or channels, Partner's violation of law, or any representation or warranty Partner makes about FirstTouch beyond FirstTouch's official marketing materials.
13.2 By FirstTouch. FirstTouch shall defend, indemnify, and hold harmless Partner against any third-party claim alleging that FirstTouch's products or services, when used in accordance with FirstTouch's documentation, infringe a U.S. patent, copyright, trademark, or trade secret of such third party.
13.3 Remediation. If FirstTouch receives notice of an infringement claim covered by Section 13.2, or determines such a claim is likely, FirstTouch may at its option procure the right to continue using the affected products or services, modify them to be non-infringing without materially reducing functionality, or terminate the affected Partner's participation in the Program.
13.4 Procedure. The indemnified party shall promptly notify the indemnifying party of any claim, give the indemnifying party sole control of the defense and settlement, and reasonably cooperate, provided that no settlement imposing liability or obligation on the indemnified party may be entered without that party's consent, not unreasonably withheld.
FirstTouch may modify the Program, these Terms, commission rates, payment terms, restrictions, or any other aspect of the Program from time to time. FirstTouch will provide Partner with at least thirty (30) days' prior written notice, including by email or notice through Reditus, before any change that materially reduces Partner's economics or materially increases Partner's obligations takes effect.
If Partner objects to a change, Partner may terminate participation in the Program effective as of the change effective date by written notice to FirstTouch within those thirty (30) days, in which case Section 7.4 applies.
15.1 Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, and excluding the U.N. Convention on Contracts for the International Sale of Goods.
15.2 Venue. The parties consent to the exclusive jurisdiction of the Delaware Court of Chancery for matters within its subject-matter jurisdiction, including equitable and intellectual property claims, and the state and federal courts located in New Castle County, Delaware for all other matters.
15.3 Class Action and Jury Trial Waiver. Each party waives any right to bring or participate in a class action or representative proceeding. Each party also waives any right to trial by jury.
15.4 Equitable Relief. Notwithstanding Sections 15.1 and 15.2, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property, trade secrets, or confidential information.
16.1 Notices. Notices to FirstTouch must be sent to info@firsttouch.com. Notices to Partner may be sent to the email address Partner provides during enrollment. Notices are deemed received when sent.
16.2 Assignment. Partner may not assign these Terms without FirstTouch's prior written consent. FirstTouch may assign these Terms without consent to a parent, subsidiary, affiliate, or successor in interest in connection with a merger, acquisition, or sale of all or substantially all of its assets.
16.3 Entire Agreement. These Terms are the entire agreement between the parties regarding the Program and supersede all prior or contemporaneous communications and agreements regarding the same subject matter. No amendment is effective unless made in writing by FirstTouch, including unilateral updates under Section 14.
16.4 Severability. If any provision of these Terms is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.
16.5 No Waiver. A party's failure to enforce any provision is not a waiver of its right to do so later.
16.6 Force Majeure. Neither party will be liable for delay or failure to perform due to causes beyond its reasonable control, except for payment obligations.
16.7 Headings. Section headings are for convenience only and have no legal effect.
Acknowledgement. By clicking "I Agree" during enrollment in the Program, accepting these Terms through Reditus, or submitting any Reditus-tracked referral, Partner acknowledges that it has read, understood, and agreed to be bound by these Terms.
For inquiries and notices: info@firsttouch.com
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