
Surface level social selling doesn't cut it
We often treat LinkedIn and our CRM as two separate worlds. In one world, we are networking and messaging. In the other, we are tracking revenue and managing deals.
The problem is that your prospect lives in both worlds simultaneously. When your tools are disconnected, your view of the customer is broken.
Here is why adopting an integrated LinkedIn tool like First Touch matters for the health of your business.
Breaking the Silo: The Three Options When it comes to LinkedIn outreach, businesses generally have three options. Only one actually scales:
Native Execution: Workflows, Sequences, and Segments The biggest advantage of integration is how you execute the strategy. You don't need to log into a separate dashboard to build a campaign.
Holistic Reporting If you cannot see LinkedIn touches alongside email opens and website visits in a single timeline, you are making decisions based on incomplete data. Integration brings these worlds together in the HubSpot activity feed, giving you a 360-degree view of prospect engagement.
Better Customer Experience (The Safety Check) When tools are disconnected, you risk sending a cold outreach message to someone who just started a support ticket or is in late-stage negotiations.
Integration solves this via Exclusion Lists. Because First Touch checks your live HubSpot data before sending, you can automatically suppress messaging to current customers or prospects currently in a "Deal Open" stage. This ensures you never send a tone-deaf message that damages the relationship.
Integration is not just a technical feature. It is a strategic necessity for modern revenue teams.
Don't bolt on tools that should be deeply integrated.
Timing is everything when it comes to social selling